Māori Customer Capability Lead - 6 month fixed term

• 6-month fixed term
• New Zealand - open to location

Ka rere a kupu mihi ki te mata o te whenua e tau ai ki tēnā, ki tēnā huri noa – e mihi atu ana. I tēnei wa tonu nei e tonoa ana ō pūkenga nui, ō wheako me ō mōhiotanga kia whakaeke mai ki te waka whakatutuki kaupapa e mea nei ko Te Taurapa Tūhono. Kua takoto te mānuka, ā, tautoko mai, ārahi mai i ngā pakihi hohoko o Aotearoa kia whāia nei ngā pae tawhiti hōu, hihira anō hoki.

To those near and far, greetings to you all.  We look forward to you bringing your valuable skills, experience and knowledge to join our team aboard the forever moving waka, Te Taurapa Tūhono | New Zealand Trade and Enterprise (NZTE). This is the call, to rise to the occasion, and help guide New Zealand export businesses to exciting new horizons.

Who we are:  Ko Te Taurapa Tūhono tēnei

At Te Taurapa Tūhono (NZTE), we use our extensive knowledge and global networks to help New Zealand exporters of all sizes connect to the right partners and investors. By supporting New Zealand businesses, we boost New Zealand's economy and reputation, and help to share what is special about New Zealand with the rest of the world. We recognise the inherent value that Te Ao Māori brings to our country and the world, and this role is critical to growing this understanding.

What you’ll be doing:  Te whakamahere 

This role is at the forefront of growing Māori businesses internationally, bigger, better, faster for the good of New Zealand. You will be responsible for implementing a programme of work to tailor and create capability building solutions fit for purpose for Māori businesses, and make a difference to their international growth, growth of the Māori economy and the New Zealand economy.

You will grow Māori customer confidence and capability to export internationally through planning and delivering a programme to build and tailor scalable solutions. Customer-centered research and service design work is currently underway, which will provide the blueprint for this work - you will tailor existing solutions and develop an offer which is simple and easy to understand, effective across multiple formats and provides the platform for exporters to build from as they strive to grow internationally.

You will continue to develop and build a strong network of engaged stakeholders and virtual team members. Including:

• Grow relationships within and actively contribute to Te Pora Māori team
• Build and leverage NZ Inc and Māori Inc networks for the benefit of customers and the greater good
• Develop collaborative working relationships across the Customer Capability team to enable knowledge sharing, team problem solving and a joined-up approach to delivering impact to customers
• Build and leverage NZ Inc and Māori Inc networks for the benefit of customers and the greater good

What you’ll need to be successful:  Ō Pūkenga  

You will be known for your relationship building and communication skills - someone able to tell a powerful, persuasive and inspiring story that captures the audience. You will enjoy autonomy, be self-directed and motivated to get the mahi done despite tight and competing deadlines. You will also bring:

• Demonstrable skills in te reo and tikanga Māori – confidence and capability to practice te reo and tikanga Māori as part of your work with customers and colleagues, including experience of marae protocol and Māori business protocols
• Matauranga Māori expertise – skills and experience in applying kaupapa Māori approaches to work as well as knowledge of Te Tiriti o Waitangi and its principles
• Māori economy acumen – knowledge and understanding of the unique characteristics of the Māori economy, Māori ownership structures, and how Māori businesses balance a range of competing outcomes

What’s next:  Te ara ki tua  

A detailed position description can be found here – MCCL 6 month - Feb 22

Please apply with your CV and a cover letter outlining your interest and suitability for the role. Applications close 4pm NZDT, Friday 4th March 2022. You must have the legal right to work in New Zealand to apply for this role.

NZTE has a vaccination policy, further details will be available through discussions with a Talent Acquisition Specialist if we progress your application.

NZTE is committed to uplifting the mana of Māori as tāngata whenua and recognise Te Tiriti ō Waitangi/ the Treaty of Waitangi as Aotearoa's founding document.