E-Commerce Sales & Administration Manager

• 30 years in business and still growing
• Kiwi owned and operated
• Manage and grow multiple retail and e-commerce brands

Are you our next E-Commerce & Administration Manager?

About us:

Stretton Group is based in Morrinsville, an easy traffic free drive from Hamilton, Cambridge and Matamata. We house the iconic fashion brand; Annah Stretton, the pet wellness company; Olive’s Kitchen, the social conscience charity Reclaim Another Woman (RAW) and more. We operate in a fast paced, busy space where no two days are every the same.

To fit in to our environment you need to be able to multi-task and change directions quickly, be a go getter and happy to roll up your sleeves and muck in.

We offer ample free parking, opportunities to grow the position with you as you learn, direct reporting to the CEO for fast and effective communication and an on-site café.

If this sounds like somewhere you’d like to be, keep reading.

The role:

• Manage the trading of our online store and direct-to-consumer businesses. 
• Be a crucial part of a small, entrepreneurial team in a fast-growing business.
• Responsible for overseeing and managing the workstreams related to the e-Commerce platforms.
• Direct report to senior management. No layers of bureaucracy here. Good ideas are executed fast.
• We’re looking to refine & strengthen e-Commerce activity to position ourselves for further growth. 
• Wholesale and direct to customer sales including full sales-cycle from prospect to follow up.
• Role based in-house in MORRINSVILLE, Waikato

The online stores to be managed:

Annah Stretton – customer service, wholesale to boutiques, online orders, returns & exchanges, e-commerce, business development. www.annahstretton.co.nz

Olive’s Kitchen – wholesale, e-commerce, marketing, customer service, expos, invoicing, stock management, business development, product management. www.oliveskitchen.co.nz

AS Wines - just launched. www.annahstrettonwines.co.nz

About you:

Skills & Experience

• Experience using Shopify, Vend, Mailchimp, Go Sweet Spot and/or Xero is advantageous.
• Proven track record in driving successful business development.
• Commercial acumen – you understand what drives the numbers & how to make these grow.
• A background in sales, sales support, digital, social or customer marketing would be beneficial.
• Excellent written and verbal communication.
• High level of digital and computer literacy.
• Highly accurate with a meticulous eye for detail.
• Time-management skills with the ability to multi-task across projects and change direction quickly.
• Creative copy writing skills.
• Understanding of b2b and b2c sales.

Personality

• Bright and driven to achieve
• A logical and analytical thinker
• Have an entrepreneurial approach
• Are highly motivated, hardworking, 
• Flexible and comfortable with change 
• A passion for online retail and customer experience
• You’re excited about growth, and you understand this means rolling your sleeves up when required. A willingness to operate outside of your comfort zone with an entrepreneurial spirit.
• A true people person who is eager to provide a high level of service

Abilities

• Able to work seamlessly across internal teams at head office and in retail stores across NZ, and managing relationships with third-party vendors in an agile and collaborative fashion.
• Able to approach the role entrepreneurially, with the opportunity to directly contribute to the company’s success. You have creative ideas and they will be heard.
• Able to translate data into actionable insights that drives sales growth, brand awareness and customer experience.
• Able to work closely and collaboratively with a range of people across different functions, and motivate others without direct authority.
• Able to confidently prospect, cold-call and relationship build with potential customers.