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Salesforce Functional Lead

Deloitte
Wellington
Other
Full Time
Applications close:
Posted 2 years ago
  • Join a talented, award-winning global consulting practice who cares about the impact we make
  • Connect with a diverse range of colleagues and coaches to continue building your career
  • Be a trusted advisor to clients and lead the way as a Specialist provider of Salesforce solutions

 

Deloitte’s award winning Consulting practice spans a wide range of services which has positioned us as a market leader around the world. Our Digital Applications team are looking for someone like you, a Senior Salesforce Consultant, to join us in Wellington to help make an impact that matters with our clients and community.

 

About the team

Deloitte Consulting partner with organisations of all sizes and industries across New Zealand, and are dedicated to help clients transform their business by creating improved workflows and synergies across their day to day operations.

 

With a team of 300+ consultants locally across Auckland, Wellington and Christchurch, plus a global network of specialists, there is always opportunity to learn, develop and share your knowledge in the Consulting Service Line. As a valued member of the Digital Customer team, you will specialise in implementing Salesforce solutions across a variety of enterprise clients across New Zealand, working alongside other domain expertise across SAP, Oracle, ServiceNow, Workday and more.

 

What might your day look like with us?

    • Using your SME knowledge of service, sales, marketing and analytics cloud to help evaluate, design and implement innovative digital solutions that meet or exceed you client’s expectations.
    • Gather and analyse requirements, leading workshops, configure, customise, test and deploy customised solutions utilising on and off shore colleagues to deliver exceptional value to customers.
    • Using your excellent facilitation skills, lead discovery workshops and training sessions with stakeholders and users.
    • Provide post go live support enhancement and maintenance.

 

Enough about us, let’s talk about you

    • At least 5 years’ experience as a SalesForce Functional Consultant with experience delivering full lifecycle projects across with a diverse range of clients/industries. Should possess at least 3 relevant functional or technical SalesForce certifications.
    • Experience configuring and designing customised solutions within SalesForce Cloud suite of products – Marketing, Sales, Service and Analytics.
    • Business Analysis skills with an eye for detail to translate complex problems into tangible value and functional/technical documentation.
    • Using Service Design skills to help enable customers to think beyond their current environment, focusing on Customer Experience, to draw out requirements and build effective functional solutions.
    • Excellent presentation skills with an open communication style which fosters inclusion and trust with stakeholders internally and externally.
    • Ability to work in cross functional on and offshore teams to help deliver a single vision focused on client satisfaction.

 

Next Steps

Sound like the sort of role for you? Apply now.

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