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Regional Operations Manager - Latin America

New Zealand Trade and Enterprise
Sao Paulo
Partial remote, time in workplace
Applications close:
Posted 1 month ago

·       Are you an experienced finance and operations professional looking for a broader role?  

·       Are you passionate about process improvement and leadership, have an eye for detail and would like to broaden your finance and operations skills?

Look no further! Apply to be a part of this amazing New Zealand government agency with scope across Latin America driving New Zealand export growth and operational excellence!

But before you hit apply, ensure you read the following information:

 To apply for this role, you must possess:

·       The right to work in São Paulo, where the role is based.

·       An MBA in Finance or be registered at CRC (Conselho Regional de Contabilidade) as you will be overseeing the finance function of the region which includes budgeting, reporting and auditing across the Latin American region.

·       Strong written and verbal communications skills in English and Portuguese. Fluency in Spanish is a highly valuable bonus (but not required).

·       Previous exposure to operational business planning and strategy implementation functions.

·       A results-oriented approach with a strong ability to ‘get stuff done’ and turn your hand to many things - multi-tasking while not losing sight of the bigger picture.

·       A Problem-solving mindset, curiosity and a drive for continuous improvement.

·       The ability to simplify the complex, able to effectively explain local law and procedures to New Zealand teams and vice-versa.

This is a hybrid role which requires you to work from the São Paulo office 3 days a week. Office location: Avenida Paulista. 

What you will be doing: Te whakamahere  

The Regional Operations Manager role exists to ensure that NZTE has the best possible operational management in Latin America.  You will work closely with the Regional Director and play a critical role in the Latin America (LATAM) Leadership Team.  

This is a hands-on role with huge variety in scope and influence! Our Latin America team supports New Zealand exporters across 4 offices in the region: São Paulo, Santiago, Mexico City and Bogotá. The successful candidate will have direct management of 3 people in the São Paulo office and dotted line leadership to another 2 operations team members from the region.  

You will also be a fundamental link between New Zealand operation teams (including Finance, Legal, IT, Human Resources, Property, Expat relocation, Health and Safety, etc) and the region, fostering a collaborative and consistent approach to operational management.    

With a strategic nous, the Regional Operations Manager is crucial in achieving our goals and maintaining and improving smooth operations across the region. You will provide leadership to ensure compliance, governance across operations and engagement with stakeholders (teams, NZ exporters and suppliers) in all markets. 

This role will also be responsible for:  

·       Overseeing Finances for the region (budgeting, month end, auditing, reconciliation across currencies).

·       Internal and external stakeholder management and communications.

·       Leadership and management expatriate relocations – support of security checks on selected apartments, rent contract review, local insurance review, etc.

·       A champion of best practice, you will be a key member of the Leadership team, influencing robust decision making across leadership functions.

·       Leadership of facilities management (offices, expat rental properties, cars, etc). 

·       Contracts review and compliance within the region.

·       Training and identification of continuous improvement efficiencies across LATAM region operations.

·       Implementation and rollout of international systems into the region, e.g. Health and Safety, IT, etc.

·       Keeping your finger on the pulse of our people and culture in the region, identifying risks and opportunities for regional improvements and raising at the leadership team level.

·       Engaging staff to further build a strong affinity with NZTE organisational Culture, you can find out more about our values here

Why you will love working here:  Nau mai ki Te Taurapa Tūhono

This is an excellent opportunity to build your career in an international organisation. The depth, breadth and scope for this role is unique and you will play a critical role in the LATAM region’s success, including being a key team member of the organisation’s awesome culture. 

New Zealand Trade and Enterprise (NZTE) is the country's international business development agency. We help businesses grow internationally for the benefit of New Zealand. We provide our export companies with support and services that help with strategy, performance improvement, go-to-market plans and building global networks for business development.   

We are an ambitious team who expect greatness of ourselves. Our environment encourages experimentation and constant learning, intellectual challenge and absolute honesty. We’re a public service organisation that deeply cares for our team and support them with flexible working options, technology, development opportunities and wrap around support so that you can bring your whole self to work whether that’s virtually and physically.  

Learn more about NZTE culture here: https://youtu.be/II9J2Cf7rmY 

This role has a monthly salary range of R$17,000 – R$22,000 plus benefits.

What’s next: Te ara ki tua

If you are now keen to broaden your experience within a dynamic region and a global organisation, please check out the position description: Regional Operations Manager PD and apply now with your English-language cover letter and English-language resume. 

Remember you cover letter must include why you are applying for this role, your drive a broad operations leadership position and why this role must be yours. 

Applications close at 11:59pm BRT, Thursday 25 April 2024

NZTE is committed to uplifting the mana of Māori as tāngata whenua and recognise Te Tiriti ō Waitangi/ the Treaty of Waitangi as New Zealand's founding document.  

At New Zealand Trade and Enterprise (NZTE) we are a passionate people-focused team and an equal opportunity employer. We seek diversity of thought; welcoming and encouraging you to apply regardless of ethnicity, gender, religion, age, sexual orientation, gender identity, neurodiversity, or disability. We offer a great work/life balance offering flexibility, health and wellbeing guidance, manaakitanga, career growth, amazing international connections, and a fantastic culture!  

If we need to make specific accommodations in any part of the interview process, please note this in your application or discuss with the Talent Acquisition Specialist.

Contact details: