Where Kiwi Explorers connect & make a difference

Senior Communications Manager

New Zealand
Dairy Products
Partial remote, time in workplace
Applications close:
Posted 3 weeks ago

Our Co-operative


Te Mātāpuna toa takitini


Fonterra’s strength is in the collective.


We are a Co-operative created and owned by Aotearoa New Zealand dairy farmers. Our rich history is built on farming families working together to share the natural goodness of our dairy with the world.


Collaboration, innovation, and passion was the cornerstone of our creation and something we continue to value today through our commitment to care for the land, our animals, and every drop of milk. Our milk creates goodness through nutritious food with safe, quality ingredients that are loved here in New Zealand and around the world.


Fonterra Brand and Reputation is accountable for delivering high quality and on-target communications, marketing campaigns and experiences, in support of Fonterra’s overall business strategy. As a business unit we are responsible for driving a wide range of initiatives that enhance and protect our Co-op’s reputation, as well as supporting the heart of our Co-op, our farmers.


The opportunity


Join Fonterra as Senior Communications Manager and get the chance to lead strategic projects and partner with Executive Leaders within the business.


Reporting to the General Manager NZ Brand and Reputation, this is your opportunity to work with a high-performing cross-functional communications and marketing team to hone your corporate communications skills.


Our Co-op has ambitious targets to achieve by 2030 and aspires to be a leader in sustainability and dairy innovation and science. In this role you’ll take the lead on projects that demonstrate progress towards our 2030 ambitions and build long-term programmes of work to imbed stakeholder understanding of our strategic direction.


While you’ll be based in our Fanshawe Street offices in the Auckland CBD, your role scope is as diverse and varied as our business. You’ll get to connect with stakeholders about the length and breadth of New Zealand as well as collaborate with Fonterra’s global teams as we work on a shared strategy across the Co-op. 



You’ll be a member of a team that has shared responsibilities to:


  • Lead proactive and reactive corporate communications activity to protect and enhance Fonterra’s reputation
  • Provide advice to senior stakeholders on effective engagement strategies across a range of audiences
  • Partner with marketing, media, digital, and employee engagement colleagues to ensure we are making the most of every opportunity


About you

We are looking for a sharp communicator with robust experience in corporate communications who can build trusted relationships with senior stakeholders.


You have led several significant communication projects that have reset how a business goes about communicating with its audiences and led communication projects that can clearly point to business results.


You are somebody that people just want to work with, with exceptional stakeholder management skills, and can operate at a strategic business partnering level.


You will thrive in a highly collaborative team environment but also know how to work autonomously, rolling up your sleeves and getting stuck in.


Key skills and experience:


  • Robust corporate communications experience
  • Resilience, tenacity, and a solutions-focused attitude
  • Excellent written and verbal communication skills
  • Experience working across multiple channels
  • Well-developed influencing and stakeholder management skills
  • Complex and international organization experience with the ability to navigate complexity
  • Experience working for a listed company is desirable


Our Story


Whanaungatanga, our Co-operative spirit gives us all a common strength and purpose. Manaakitanga is how we care for all our people who are at the heart of what we do, we want our farmers, employees, customers and communities to thrive. Kaitiakitanga, ensures we take care of the land. We are committed to farming in a way that regenerates our farms and environment for future generations.


Whakaohooho constantly inspires ourselves and each other with great career development opportunities and benefits. We enable flexibility and balance to suit everyone’s lifestyles and choices. 


Our Co-operative is a place where everyone can be themselves, feel empowered to do their best.


Sound good to you? Come join our whānau. You, me, Us Together Tᾱtou tᾱtou.