International Operations Advisor
International Operations Advisor
Auckland, Wellington or Christchurch, New Zealand
International – International Operations /
Permanent, Full Time / Hybrid
This role is based in Auckland (preferred), Wellington or Christchurch.
Who are we
New Zealand Trade and Enterprise (NZTE) is the government agency charged with helping New Zealand businesses to grow internationally. By supporting New Zealand businesses, we boost New Zealand's economy and reputation and help to share what's special about New Zealand with the rest of the world.
What you’ll be doing
As the International Operations Advisor, you will help support our International team achieve excellence, and be part of a wider international team that makes a real difference for New Zealand businesses wanting to grow internationally.
In this diverse role, you’ll be responsible for upholding and maintaining best practice, ways of working, information, and collateral to ensure our International team has up-to-date information on how to consistently apply processes, products, and tools across our global operations. Data savvy, you will provide reliable, and accurate reporting, supporting and creating a great employee experience through the principles of continuous improvement, flawless delivery and operational excellence. In conjunction with the wider team, you will proactively plan, coordinate, and facilitate our work programme delivering impact for customers while ensuring excellent operational execution, as well as outstanding people/customer experience.
A core focus of your role will be to seek out and implement enhancements to processes, tools, and ways of working. You’ll work with your leaders to contribute to change projects, while managing key stakeholder relationships internally and with external partners. You’ll have a knack for planning and embedding the outcomes from organisational projects to BAU activities, coordinating and maintaining databases, and contributing to the ongoing implementation and maintenance of organisational process.
You will also improve and maintain induction programmes, ensure training materials are up-to-date, support the delivery of the Organisational Induction programme, provide travel coordination, develop collaborative relationships, champion knowledge management, and foster a positive team culture.
What you'll need to be successful
We're looking for someone who has a customer-focused mindset who have a flexible and adaptable approach to everything that they do. You'll use your exceptional stakeholder focus and highly collaborative nature to balance multiple priorities and are able to build relationships with stakeholders in our international offices. You'll process outstanding communication skills - written and spoken and you'll be a people person that is passionate about building team culture and being an active member of our one global team.
You'll have exceptional prioritisation skills with the flexibility to multitask when priorities change. We expect that you will be self-directed, self-motivated and be process improvement focussed. You'll have a strong administration background, ideally with experience in project coordination, be tech savvy (MS Office), and most importantly be a self-starter.
You'll be curious and have a continuous improvement mindset to identify areas for further enhancements to make things easier and simpler for our people. You'll have exceptional attentional to detail skills and take pride in ensuring that data and content is accurate and up to date.
A sense of humour is a must, as is having strong time management skills and being a natural solution finder with high levels of initiative, with a resourceful approach to achieve the desired outcome. We work at pace here, so energy is important as well as the confidence to hit the ground running and deal with ambiguity.
Why you'll love working here
NZTE is a truly global organisation, giving you the experience of working with different cultures. We know that life is not all about work, and flexible working at NZTE is standard practice. On top of this, we also offer five weeks' annual leave so you can have that extra time in the year to enjoy what you love doing.
Career development is another huge part of working at NZTE and we will help you with your aspirations and work with you to get you there – being a learning environment that encourages adventure and experimentation, what better place to grow your career!
What's next
If you are innovative with a can-do attitude, adventurous, and open to being challenged, then this might be the opportunity for you!
Join us at NZTE, where your skills will play a key role in our mission to elevate New Zealand businesses on the global stage. If you are interested in knowing more about this position, you can view a copy of the position description here: Operations_Advisor_PD
Applications close Tuesday 18 May at 11:59pm NZDT
Please note you must be eligible to work in NZ to be considered for this role.
We believe New Zealand is good for the World. New Zealand Trade and Enterprise (NZTE) is an equal opportunity employer. At NZTE it is all about our people and we seek diversity of thought; we welcome and encourage you to apply regardless of ethnicity, gender, religion, age, sexual orientation, gender identity, neurodiversity or disability. If we need to make specific accommodations in any part of the interview process, please note this in your application or discuss with the Talent Acquisition Team.